Introduction
At Penguin Publishing Expert (“we,” “us,” or “our”), your privacy is very important to us. As a dedicated publishing consultancy, we are committed to safeguarding the personal information you share with us and making sure you understand how and why your data is collected and used. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information when you use our website and consultancy services (the “Services”).
Information We Collect
Personal Information
When you reach out to us, register for our Services, or make a purchase, we may collect personal information from you. This can include your name, email address, phone number, postal address, payment information, and other details necessary to help us provide our Services. Collecting this information allows us to respond to your inquiries, process your requests, and deliver the highest level of support.
Usage Information
In order to better understand how visitors use our website, we automatically collect certain information about your interaction with our online platforms. This includes your IP address, browser type, device information, operating system, referral URLs, and the pages you visit. Gathering this data helps us improve our Services, identify areas that may need enhancement, and ensure a smooth browsing experience for every user.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to gather and remember information about your preferences and usage patterns. These small data files allow us to personalize your experience, analyze website performance, and provide relevant content and offers. You may adjust your browser settings to refuse cookies; however, this could impact some features of our website.
How We Use Your Information
To Provide and Improve Our Services
Your personal information is essential in enabling us to deliver the Services you request, such as consultancy support, book promotion, and customer care. We use this information to manage your account, communicate with you, fulfill your orders, and continuously enhance the quality of our offerings.
Promotions, Updates, and Newsletters
With your consent, we may use your contact details to share updates about our consultancy services, special offers, or newsletters that may be of interest to you. You have the right to opt out of these communications at any time by following the instructions provided or contacting us directly.
Analytics and Website Management
We use analytics tools to help us understand website trends, monitor user activity, and collect general demographic information. This analysis assists us in maintaining a secure, efficient, and enjoyable website experience for all visitors.
Sharing Your Information
Third-Party Service Providers
We may share your personal information with third-party service providers who help us operate our website, deliver our consultancy services, process payments, or communicate with clients. These providers are contractually obligated to keep your information confidential and to use it only for the purposes specified by Penguin Publishing Expert.
Legal Requirements and Safety
On rare occasions, we may be required to share your information to comply with legal obligations, respond to lawful requests from public authorities, or protect the rights, property, or safety of Penguin Publishing Expert, our clients, or others.
Your Choices
Access and Updates
You have the right to request access to your personal information and to ask for corrections or updates. If you wish to review, modify, or delete any personal information we hold about you, please contact us at info@penguinpublishingexpert.com, and we will respond promptly.
Opt-Out of Communications
If you prefer not to receive promotional messages or newsletters from us, you can opt out at any time by using the unsubscribe link in our emails or by reaching out to us directly.
Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to maintain robust security standards, it’s important to remember that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
Penguin Publishing Expert may update this Privacy Policy from time to time to reflect changes in our practices or relevant regulations. Any updates will be posted on this page, and the revised policy will become effective as soon as it is posted. Your continued use of our Services after changes have been made signifies your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us at info@penguinpublishingexpert.com.