Introduction

Welcome to Penguin Publishing Expert (“we,” “us,” or “our”). By accessing or using our website and consultancy services (the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before engaging with our team or using any part of our website.

Services

Penguin Publishing Expert provides a variety of consultancy and support services, including but not limited to book publishing, book polishing, proofreading, formatting, cover design, print-on-demand, and promotion. Specific terms for each service or package will be shared at the time of agreement or engagement.

User Obligations

1. Accurate Information:

You agree to provide accurate, complete, and current information when working with Penguin Publishing Expert. You are responsible for maintaining the confidentiality of your account information, and for any activity that occurs under your account.

2. Compliance:

You agree to use our Services only for lawful purposes and in accordance with all applicable laws, regulations, and these Terms.

3. Cooperation:

Timely cooperation, provision of project briefs, and prompt communication are necessary for the effective delivery of our consultancy services. Delays in providing information may affect service timelines and your eligibility for a refund.

Intellectual Property

1. Ownership:

All content, materials, designs, graphics, logos, and resources provided by Penguin Publishing Expert are the exclusive property of Penguin Publishing Expert or its licensors, and are protected by copyright, trademark, and other intellectual property laws.

2. Limited License:

You are granted a personal, non-exclusive, non-transferable, and revocable license to access and use our Services for your individual project needs. You may not reproduce, distribute, modify, or create derivative works based on our materials without prior written consent.

Payment Terms

1. Fees:

Service fees will be clearly communicated and agreed upon prior to the start of your project. Full payment or deposit, as specified in your agreement, is required to initiate any service.

2. Refunds:

Refunds, where applicable, are handled strictly in accordance with our Refund Policy. Details will be provided prior to engagement.

Limitation of Liability

Penguin Publishing Expert is not responsible for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services or website. Our maximum liability to you, for any claims arising from your engagement with us, is limited to the total amount paid by you for the Services in question.

Disclaimer of Warranties

All Services and materials are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, completeness, or availability of our Services or any results obtained from them.

Termination

We reserve the right to suspend or terminate your access to our Services at any time, for any violation of these Terms or our policies, or for any reason deemed appropriate to protect our business or clients.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Texas, without regard to any conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Austin, Texas.

Changes to These Terms

Penguin Publishing Expert may update these Terms at any time. Updates will be posted on this website. Continued use of our Services after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions or require clarification about these Terms and Conditions, please contact us at info@penguinpublishingexpert.com.